#14- Why does your procedure and aftercare instructions differ from my previous stylist's?

Every stylist develops their own technique on most services in the salon. It doesn't necessarily mean different chemicals are used. Chemical services usually come with a "how-to" instructional, but those are basic guidelines that can usually be tweaked in order to customize the service. This goes for color, hair cutting, styling product application, perms, chemical straightening...etc

Below is a list of things I do, that are NOT a part of any companies "how-to" instructions, and therefore can confuse clients/stylists:

1.I wear a respirator. Not one company instructs a stylist to wear a respirator. 

2.I let the product sit for about 20 minutes before blowdrying.

3.I encourage the use of a respirator for the client. This is not recommended by any brand. It is done as a courtesy.

4.Clients with long hair are put under the dryer while I simotaniously blowdry the ends, in order to dry the hair faster. This might cut drying time in half, which saves time and keeps cost down. No company recommends putting the client under the dryer.

5.Ponytails, headbands, hats etc.... are typically forbidden by every company, before the first wash. However, we've found that absolutely none of those things has left an impression in the hair, with any brand we've tried. All we recommend is that the client smooth their before bed, and upon waking, and avoid all moisture and products.

6. A selling point for all companies is that color can be done before a SP-S, on the same day. This is true. No damage will occur. However, we've seen, a sometimes dramatic, difference in how a color might change up, if it's done the same day VS. a week before SP-S. If a client waits a week between color and SP-S, that seems to keep some color from lifting or going too brassy. Sometimes the week wait makes no difference, but most of the time, it makes a noticeable difference.

7. All companies claim to be the best, and all companies only recommend their own at-home hair care products. We have tried most of the brand specific hair care products and have found that they don't really make a difference, or extend the life of SP-S. Therefore, we don't sell them. This makes people think that we are using some off brand that does not have their own hair care products, which is incorrect.

There are probably more items of confusion. But, I'm sure you get the drift ;)